1. How should I store this product? We recommend that you store your genmaicha away from light and sealed firmly in a cool environment. Placing it in the refrigerator is best to maximize freshness.
2. What is your policy on "best by" dates? While it heavily depends, there will always be at least 3 months before the best by date. Upon opening, we do recommend that you consume all the contents within 1-2 months for the best quality.
3. The serving sizes are too small, what should I do? Japanese palettes often 1 gram per serving so this is what we used as our guideline. However, a benefit of powdered tea is that this can be altered to the level of your choosing. If you prefer a stronger taste, you can put 2-grams of the powder in your cup to experiment and see what is to your liking.
4. What is your return policy? We generally do not accept returns on our products. However, should there be an outstanding issue please contact support at "info@yedoensis.com" within a week of receiving your shipment.
