Frequently Asked Questions

What makes Yedoensis different from other companies?

As a Japanese company, in addition to the authenticity of our products, we guarantee that your patronage will directly benefit the local markets of Japan and continue the much needed support of the tea industry. Furthermore, we firmly believe in the quality of our products, we have direct access to what is served in tea ceremonies and other traditional teas, and can confidently say ours are of top Japanese quality.

Why is your matcha not graded?

Matcha sold outside of Japan is divided into an informal grading system. This grading system is a ploy that was developed for marketing purposes in the West and is instilled without moderation. Companies are able to assign a "grade" to their matcha without having any proper testing or checking on the accuracy of such quality levels. As a Japanese company, we do not want to assign obscure grades to our products as this is not a concept here.

How do we know the quality of your matcha then?

We are providing the best matcha we can to our customers straight from its country of origin. Our matcha is high value and versatile, making it great to drink by itself or as an ingredient for a tasty treat. The matcha we provide is that of the level in which can be served at traditional tea ceremonies in Japan and abroad. We can confidently state that our matcha is authentic, high quality, and filled with tradition.

How should I store the tea products?

We recommend that you store our teas away from light and sealed firmly in a cool environment. Placing it in the refrigerator is best to optimize long term freshness.

What is your policy on "best by" dates?

While it heavily depends, there will always be at least 3 months before the best by date. Upon opening, we do recommend that you consume all the contents within 1-2 months for the best quality.

The recommended serving size does not suit me, what should I do?

Our recommendation is based on the typical Japanese palate; however, you are free to adjust based on your preference. For a lighter taste, add less powder and/or more water. And those who prefer stronger flavors, add more powder and/or less water.

What is your shipping policy?

- We process shipments once per month on the third business day of each month. Orders must be placed by the end of the month to be included in the next shipment.

- Orders $50 or more will receive free shipping, and orders $100 or more will receive free express shipping.

- We currently only ship to the countries available in the country selector at the bottom of the page. Please make sure your country is available before ordering.

Why does Yedoensis focus only on powdered teas?

Studies have shown that funmatsucha (Japanese powdered tea) extracts more nutrients from the leaves than standard brewing methods. Specifically, the process of applying hot water to tea leaves is said to only extract 30% of the contents in the leaves. In comparison, funmatsucha allows you to consume all the natural nutrients in the tea leaves as they are crushed in a fine powder without any leftover. This demonstrates mottainai, or the Japanese principle of "do not waste."

For additional information:

If you have any further questions, please do not hesitate to contact us. We will do our best to respond to any inquiry or difficulty you may be having as quickly as possible.